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What is Usability Testing?

Usability testing refers to testing of your website by potential visitors, and checking to see if they have any problems read, navigating or otherwise using the site.

The number one problem with websites not converting and not holding visitor's attention for longer stays and more page views is because of usability problems with the site itself.

Common areas to check for include navigation, speed, images, fonts, shopping process and content. For greater detail, you can read our Usability Checklist to see what to test for.

Usability testing is important for any website. You can test a site prior to launch, but it is also extremely useful if you have a non-converting website and want to determine why this is.

To conduct your own usability testing, read the article Conducting Your Own Usability Testing

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